Refund Policy 

Application Fee Breakdown

Your total application fee is made up of the following components:

1. Application Fee:

  1. $24 – 1 Year; $34 – 2 Year; $44 – 3 Year
  2. Standard Processing Fee – $5
  3. Urgent Processing Fee – $20 (if applicable)
  4. Original Document and ID shipping fee – $16 (if applicable)
  5. Additional Shipping Fees – vary by country (if applicable)

Applicants can request a refund of their documents via email if they attempted to use their documents and were unsuccessful.  Only the application fee will be refunded completely. The fees listed above numbered 2-4 are non-refundable once the application has been processed. Additional Shipping fees will only be refunded if documents have not yet been shipped.